Here in Graphiklab, we aim to help our clients and users in as many ways as we can. Our Graphiklab Knowledge Base is a library of frequently asked questions, design tips, troubleshooting advice, and current information updated regularly by Graphiklab's staff and designers.

Choose from the questions on your right to find out more about various "How-to's" and answers to help you manage your website better. If you have a question which is not on our list, talk to us and we'll be happy to help.

Stage 1 - Requirements Definition

Once you've decided that Graphiklab is the right company for your web, graphic, and creative needs, all projects go through a production cycle that we've formulate to attain the best results in the shortest time. Stage 1 of our production cycle is the Requirements Definition. This stage allows both Graphiklab and our clients to discover and define the project requirements.

During this initial stage, our objective is to clearly understand the requirements of our clients. We'll help you to break down what is crucially required and our project manager or creative director will be your dedicated point of contact for the complete project life cycle. The results at the end of stage 1 is a complete overview of of the project proposal, requirements and the development contract.

Results » Defined Requirement Specifications, Development Contract.

Stage 2 - Designing & Planning

With an agreement on requirement definitions being met, we now approach the planning & design compositions. This stage will produce blueprints or sitemaps, design samples and mockups, functional design, web architecture design, technical specifications, user interface design, and the database design. Utilizing our clients' feedback, we finalise the specifications forming a solid foundation for the project to build on.

Results » Design Specifications, Technical Specifications, User Interface Prototypes, Approved Project Mockups.

Stage 3 - Development & Testing

Using the functional, technical and graphic design specifications, our team will start to develop and implement your solution within a test environment. This includes the construction of the database, programming integration of user interface and creation of user documentations. Clients are encouraged to review the progress at the completion of major components.

Results » Completed solution operating in a test environment, client approval for all development stages.

Stage 4 - Implementation & Deployment

After rigorous testing and quality assurance during development, the project is now ready to be deployed into a "live" production environment. Once approved, the completed solution will be moved into our client's environment, ensuring full consistency and compatibility. We also provide on-site training for your IT staff to manage and monitor your completed solution. After a successful handover, Graphiklab provides up to 6 months of free technical support (terms & conditions apply) for all codes and applications that we develop.

A maintenance plan or strategy can also be deployed at this stage to ensure consistent and timely updates on content, promotional materials or backups.

Results » Application or website "live" in intended environment, users trained, complete handover.

Design Excellence

By following our production cycle, we ensure that all graphics and applications are of it's highest quality, projects are completed within the given timeline, the highest quality assurances are met and all project objectives are completed in a systematic working environment.